Gilpin > Travel Zone > Case Study

INDUSIND BANK

indusland-bank
Corporate Travel

Background

Indusind Bank was sponsor of the T20 Cricket World Cup 2024 and the marketing team was travelling to West Indies and United States of America

Challenges

Hurricane Beryl was to land in Barbados at 1600 and the passenger has to leave the city On priority.

Flights were sold out or cancelled due to hurricane

Hurricane Beryl was to land in Barbados at 1600 and the passenger has to leave the city On priority.

Results

  • We secured passenger safety and ensured the Hurricane situation did not affected the plan.
  • We covered all possibilities and ensure minimum cost impact.
  • Secured full refund for all cancelled flights.

Solution

  • We studied the weather pattern and covered the number of cities which will be impacted Due to the hurricane
  • We identified Port of Spain as the only place which was not affected by the Hurricane
  • We spoke with the airline and secured a seat for Port of Spain and booked Hotels to take the next day connecting flight to Bridgetown.

Client Testimonial

Dear Zulfikar,

I would like to take this opportunity to thank you for all the support extended for the travel during the World Cup, especially during the emergency in Barbados on account of the hurricane.

Your presence and support in facilitating the tickets was absolutely outstanding (you were online with us late at night for 2 days over the weekend, and I remember the multiple permutations and combinations we went over probably 30 mins).

Thank You for the same and excellent service support.

Hi Reshma and Sujata, wanted to get this to your attention also.

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